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LEGAL INFORMATION
Terms of Service
Please read these terms and conditions carefully before using our service
Acceptance of Terms
By purchasing any product or service from Kumako Shop, you agree to all terms listed below.
Replacement Policy
- Replacements are only provided if explicitly mentioned in the product description.
- If not mentioned, no replacement will be given.
Proof Requirement for Replacement
- A full, unedited screen recording is required for any replacement request.
- The recording must:
- Start before creating a invoice
- Clearly show the issue
- Continue until the product is fully checked
- Failure to provide proper proof = no replacement.
Discord Bot Code Purchases
- No Warranty: Provided "as is" with no guarantees. Discord/API changes may break it anytime.
- No Refunds: No refunds for bugs or Discord updates breaking functionality.
- Support Policy: Only fixes for verifiable bugs within 2 days of purchase. No guarantee for API-related fixes.
- Your Responsibility: You handle hosting, setup, and compliance with Discord rules.
Discord Tool Code Purchases
- No Warranty: Provided "as is" with no guarantees. Discord/API changes may break it anytime.
- No Refunds: No refunds for bugs or Discord updates breaking functionality.
- Support Policy: Only fixes for verifiable bugs within 2 days of purchase. No guarantee for API-related fixes.
- Your Responsibility: You handle hosting, setup, and compliance with Discord rules.
Buyer Responsibility
- Read product descriptions carefully before purchasing
- Ensure compatibility and proper usage
- Understand what you are buying
Service Nature
- All products are digital Discord-related services
- Functionality and longevity are not guaranteed
Changes to Terms
- Kumako Shop may update these terms at any time without prior notice.
Agreement
- By purchasing, you confirm that you have read and agreed to all policies.
